Role_x Gmt Master Black Watch

🚚 Shipping Policy – Premium Collection

📦 Order Processing

• All orders are processed within 12 to 24 hours after order confirmation.
  
• Once processed, tracking details will be sent to you via email or WhatsApp.
  

⏱ Estimated Delivery Time

• Orders are typically delivered within 5 to 7 business days, depending on your location and the courier service.
  
• Please note that delivery times may be affected by:
  
  
  Weather conditions
  
  
  Courier delays
  
  
  High order volume during sales/festive seasons
  
  
  

💸 Shipping Charges

• 
  We offer FREE SHIPPING across India on all orders—no minimum purchase required.
  

📦 Our Courier Partners

To ensure fast and secure delivery, we work with India's most reliable courier services:

• Blue Dart
  
• Delhivery
  
• Xpressbees
  
• Amazon Shipping
  
• E-Kart
  
• Ecom Express
  

📞 Need Help?

For any shipping-related queries or concerns, feel free to reach out:

📧 Email: premiumcollections67@gmail.com
📱 WhatsApp: +91 9924416254

Return & Exchange Policy – Premium Collection

✅ Return/Exchange Duration:

We offer a 7-day return or exchange policy from the date of delivery.

🔁 Conditions for Return:

We accept returns only if:

• 
  You receive a wrong product
  
• 
  You receive a damaged product
  

📝 How to Register a Complaint:

To initiate a return or exchange, kindly contact us through:

📧 Email: premiumcollections67@gmail.com
📞 WhatsApp: +91 9924416254

📸 Return Requirements:

To process your return, you must provide a clear unboxing video showing:

• The full packaging
  
• The condition of the product
  Note: The video must be taken at the time of opening the package.
  

🔄 Available Options:

1. Store Credit
✔ Get credit equivalent to the returned item's value
✔ Use this credit for any future purchase on our website

2. Exchange
✔ Exchange your item with any other product available on our store
✔ If the new item costs more, you'll pay the difference
✔ If the new item costs less, the remaining amount can be refunded

ℹ️ Explanation:

What Is Store Credit?
It’s a digital credit added to your account, redeemable on future purchases from our website.

What Is Exchange?
It means replacing your product with another. If the new product is costlier, you pay the extra. If it’s cheaper, we refund the remaining balance.

For any assistance or questions, feel free to contact us:
📧 Email: premiumcollections67@gmail.com
📞 WhatsApp: +91 9924416254